FAQ
Frequently Asked Questions
How do I choose the right size?
As a guide: shade diameter ≈ base height ÷ 3. See our Size & Fittings Guide.
Do you make custom sizes?
Yes. Email your required diameter/height/shape and fitting; we’ll confirm feasibility and a quote.
Which fitting do I need?
Pendant for ceiling lights; Table/Floor for lamp bases. UK reducer rings provided.
What is the lining?
We offer gold or white linings. Gold casts a warm, luxurious glow; white is crisp and bright.
What is the dispatch time?
Typically 2–4 business days to make your shade, plus shipping time.
Returns?
Contact us within 14 days. Custom pieces may be excluded unless faulty. Full policy: Delivery & Returns.